Operating System for Vehicle Rentals: Case Study
How a golf cart rental company in Cabo transformed their operation with a custom operating system.
The Challenge
A golf cart and UTV rental company in Cabo San Lucas faced common problems:
- Frequent double bookings
- Reactive maintenance — vehicles failing with customers
- Zero visibility into profitability metrics per unit
- Excel and WhatsApp as only tools
- 3 hours daily on administrative tasks
The Solution: Custom Operating System
We designed an operating system specific to their operation:
Reservations Module
- Visual availability calendar
- 24/7 online bookings
- Automatic confirmations via email and WhatsApp
- Airbnb Experiences synchronization
Inventory Module
- Technical file for each vehicle
- Maintenance history
- Upcoming service alerts
- Location tracking (optional)
Clients Module
- Complete history per client
- Digitized documents (licenses, contracts)
- Automatic lead follow-up
- Integrated loyalty program
Reports Module
- Real-time dashboard
- Profitability by vehicle
- Season analysis
- Automatic projections
Predictive Maintenance AI
- Analyzes usage patterns
- Predicts when a vehicle will need service
- Schedules maintenance BEFORE it fails
The Results (6 months later)
| Metric | Before | After | Improvement | |--------|--------|-------|-------------| | Double bookings | 8/month | 0/month | -100% | | Daily admin time | 3 hrs | 30 min | -83% | | Failures with clients | 4/month | 0.5/month | -87% | | Revenue | Base | +28% | +28% | | Client satisfaction | 4.1★ | 4.8★ | +17% |
Testimonial
"Before I spent my mornings in Excel and WhatsApp. Now I open my dashboard, see everything in 5 minutes, and focus on growing the business. The investment paid for itself in 4 months." — Rental business owner, Cabo San Lucas
Does Your Rental Business Need This?
If you manage vehicle, equipment, or property rentals in Los Cabos, a custom operating system can transform your operation.
Schedule a free consultation — we'll show you how to apply these results to your business.