The Challenge

A golf cart and UTV rental company in Cabo San Lucas faced common problems:

Frequent double bookings
Reactive maintenance — vehicles failing with customers
Zero visibility into profitability metrics per unit
Excel and WhatsApp as only tools
3 hours daily on administrative tasks

The Solution: Custom Operating System

We designed an operating system specific to their operation:

Reservations Module

Visual availability calendar
24/7 online bookings
Automatic confirmations via email and WhatsApp
Airbnb Experiences synchronization

Inventory Module

Technical file for each vehicle
Maintenance history
Upcoming service alerts
Location tracking (optional)

Clients Module

Complete history per client
Digitized documents (licenses, contracts)
Automatic lead follow-up
Integrated loyalty program

Reports Module

Real-time dashboard
Profitability by vehicle
Season analysis
Automatic projections

Predictive Maintenance AI

Analyzes usage patterns
Predicts when a vehicle will need service
Schedules maintenance BEFORE it fails

The Results (6 months later)

| Metric | Before | After | Improvement | |--------|--------|-------|-------------| | Double bookings | 8/month | 0/month | -100% | | Daily admin time | 3 hrs | 30 min | -83% | | Failures with clients | 4/month | 0.5/month | -87% | | Revenue | Base | +28% | +28% | | Client satisfaction | 4.1★ | 4.8★ | +17% |

Testimonial

"Before I spent my mornings in Excel and WhatsApp. Now I open my dashboard, see everything in 5 minutes, and focus on growing the business. The investment paid for itself in 4 months." — Rental business owner, Cabo San Lucas

Does Your Rental Business Need This?

If you manage vehicle, equipment, or property rentals in Los Cabos, a custom operating system can transform your operation.

Schedule a free consultation — we'll show you how to apply these results to your business.

Operating System for Vehicle Rentals: Case Study